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Accessibility Statement

O-VIDEO NETHERLANDS B.V. LTD is committed to providing an inclusive, accessible, and user‑friendly experience for all individuals, regardless of ability. We believe that accessibility is not only a legal requirement but a fundamental expression of our values: equity, dignity, and respect for every person who interacts with our services.

Our Accessibility Vision

We aim to ensure that everyone — including people with visual, auditory, cognitive, motor, or other disabilities — can access our digital platforms, physical environments, and customer services without barriers. Accessibility is an ongoing journey, and we are committed to continuous improvement as technologies, standards, and user needs evolve.

Digital Accessibility

We work to ensure that our website, applications, and digital content meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our efforts include:

  • Designing and developing content with accessibility in mind from the start

  • Ensuring compatibility with assistive technologies such as screen readers, magnifiers, voice recognition software, and alternative input devices

  • Providing clear navigation, consistent layouts, and descriptive link text

  • Using sufficient colour contrast and scalable text

  • Offering captions, transcripts, and alternative text for multimedia and images

  • Testing our digital platforms regularly with automated tools and human review

Physical Accessibility

We strive to make our physical spaces welcoming and accessible. This includes:

  • Step‑free access where possible

  • Accessible restrooms and seating

  • Clear signage and wayfinding

  • Staff trained to support visitors with diverse needs

  • The ability to request reasonable adjustments in advance of a visit

Communication & Customer Support

We want every customer to feel supported and understood. To achieve this, we:

  • Provide multiple communication channels (email, phone, written correspondence)

  • Offer alternative formats upon request, such as large print or simplified text

  • Train our team in inclusive communication practices

  • Encourage feedback to help us improve

Ongoing Monitoring & Improvement

Accessibility is not a one‑time project — it’s a continuous commitment. We:

  • Conduct regular audits of our digital and physical environments

  • Review new features, services, and content for accessibility impact

  • Work with external specialists when needed

  • Respond to user feedback promptly and transparently

  • Update our policies and practices as standards evolve

Feedback & Contact Information

We welcome feedback from all users, especially those who encounter barriers. If you experience difficulty accessing any part of our services or have suggestions for improvement, please contact us:

Email: info@ovideonetherlandsbvltd.com

We aim to respond to all accessibility‑related enquiries within a reasonable timeframe and will work with you to provide the information or service you need in an accessible way.

Commitment to Legal Compliance

We are committed to meeting all applicable accessibility legislation and regulations relevant to our operations, including the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (where applicable).

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